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Fast, Reliable, and Transparent Commission Payments​

 

For agencies like yours, commission payments aren’t just operational, they’re foundational to delivering the level of service your clients expect. But in reality, those earnings are often scattered across dozens of hotel partners, paid in multiple currencies, and delayed without consistency.

 

You deliver a seamless, high-touch experience to your travelers. You deserve a payment process that matches that premium standard.

Beyond just a payment, you need reliability, clarity, and speed.

 

SurePay by Onyx CenterSource was designed to solve exactly that. By consolidating commission payments from hotels worldwide into a single, streamlined process, SurePay eliminates the inefficiencies and uncertainties of traditional commission handling.

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    “Onyx has been a strong partner for our hotel commission collection. We’ve been with them a little over a year, and during that time we’ve seen a tighter collection cycle and a meaningful improvement in our overall collection rate. Robert provides excellent account management support. He is responsive, knowledgeable, and proactive. Overall, a very positive experience."


    - Jason Drake
    VP of Finance, Gant Travel Management

     

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  • "Through our partnership with Onyx CenterSource, we’ve not only seen a substantial lift in commissions collected, we’ve also benefited greatly from a time-savings standpoint. Onyx supports us every step of the way, from implementation to answering questions, chasing commissions or fielding inquiries, Onyx is a dedicated partner that provides all-around great service...They not only met every return-on-investment benchmark that we were looking for, they surpassed them at every turn, and they continue to surpass them years later."

    - John Coffman
    Chief Financial Officer at Direct Travel

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    “Onyx has been an outstanding business partner. I have had the pleasure of collaborating with them over the past two years, and it has been an incredibly rewarding experience. Their team consistently delivers results, works closely with us, and takes a significant amount off our plate. One of the things I value most about our partnership is their flexibility and willingness to adapt. We have been able to tailor processes to meet our specific needs, and they are always open to feedback and making changes based on what works best for our team."

    -Marie Hartwick
    Manager, Compliance Operations, BCD

     

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